|
Our Commitment to Quality
ControlCase provides a comprehensive Customer Support Agreement for customers who purchase support, which includes escalation procedures, response time and resolution targets.
Your satisfaction is our highest priority. We will work diligently with you to resolve all your support needs as quickly as possible.
TO PURCHASE SUPPORT please e-mail us at sales@controlcase.com to receive pricing information as well as our detailed Support Agreement.
Click here to view the minimum system requirements for using ControlCase products.
Getting Support
For any of our means of delivering support, please be prepared to provide your customer ID, name, company name, telephone number, e-mail address, version of software and as much detail as possible regarding the nature of the problem.
We have provided two ways for our
Customer Service team to help you. Only customers who have purchased support are entitled to support. Click on any option below to use that approach:
For customer support or assistance please download one of the forms from below links.
Software Requirement Form 
Bug Report Form
Please fill the form as per your best knowledge and e-mail it to:
support@controlcase.com
We will respond to you within 24 hours, during regular
business hours. All e-mail correspondence is completely confidential.
If you have subscribed to our gold support services, a support number would have been provided to you.
System Requirements
- Minimum Pentium-III machine
- Win2K or later versions of MS-Windows
- Web browser: Internet Explorer 6+ with Javascript and cookies enabled
- Administrator privileges for installation
^Top
|
