DORA

Prepare your financial services
organization for DORA compliance

The Digital Operational Resilience Act (DORA) is a directly applicable European Union regulation for the financial sector. In application since January 17, 2025, it requires in-scope financial entities to manage ICT risk, report major ICT-related incidents, test operational resilience, and govern ICT third-party risk.
ControlCase delivers DORA readiness and gap assessments that evaluate evidence and controls against Regulation (EU) 2022/2554 and its supporting technical standards. DORA is a regulatory obligation, not a certification.

Assess Once, Comply to Many

Harmonized EU Requirements

Apply a common digital operational resilience framework across 20 categories of EU financial entities.

Operational Resilience

Strengthen the ability to prevent, withstand, respond to, and recover from ICT disruptions.

Incident Reporting Readiness

Establish processes to identify, classify, escalate, and report major ICT-related incidents in accordance with DORA’s regulatory notification and reporting requirements.

Managed Third-Party Risk

Improve ICT provider due diligence, contracting, monitoring, register-of-information maintenance, concentration-risk management, and exit planning.

What is DORA?

What is DORA?

The Digital Operational Resilience Act (Regulation (EU) 2022/2554) was adopted on December 14, 2022, and has applied since January 17, 2025. It creates a directly applicable EU framework for managing ICT risk in the financial sector and is supervised by the competent authorities designated for each category of financial entity. The management body remains ultimately responsible for the financial entity's ICT risk and digital operational resilience.

DORA covers six connected areas: ICT risk management, ICT-related incident management and reporting, digital operational resilience testing, ICT third-party risk management, information sharing on cyber threats, and EU oversight of designated critical ICT third-party service providers (CTPPs). It applies to 20 categories of financial entities, while only formally designated CTPPs are directly overseen at the EU level. For DORA-covered financial entities, DORA replaces the corresponding NIS2 ICT risk management and incident reporting requirements; NIS2 may still apply to other group entities or services.

Who Should Consider a DORA Assessment?

EU financial entities should assess their compliance with DORA and the applicable regulatory and implementing technical standards. Cloud providers, data centers, software providers, MSPs, MSSPs, BPOs, and other ICT providers supporting EU financial entities should assess their contractual and operational readiness to meet customer obligations under DORA. A service provider is not automatically a directly regulated CTPP; direct oversight applies only following formal designation by the European Supervisory Authorities. The ESAs published the first list of designated CTPPs on November 18, 2025, and designated providers are subject to oversight by their assigned Lead Overseers.

Why Choose ControlCase for DORA Assessment?

One Audit™ Approach
Map DORA requirements to common controls and reuse applicable evidence across NIS2, GDPR, ISO 27001, SOC 2, and other frameworks while maintaining DORA-specific compliance conclusions.
Regulatory and Technical Depth
Combine governance and policy review with interviews, evidence testing, resilience-testing review, and ICT third-party risk validation.
Compliance Hub Visibility
Centralize evidence, requirement mappings, findings, remediation status, and continuous compliance activities within ControlCase Compliance Hub.
Practical Remediation Support
Receive requirement-level conclusions, prioritized gaps, actionable recommendations, retesting, and support for regulatory examination readiness from a global team with European presence.

What Does DORA Cover?

Area 1
ICT Risk Management and Governance

Governance and requirements for managing ICT risks and operational resilience.

Area 2
ICT-Related Incident Management and Reporting

Detection, classification, management, and reporting of major ICT-related incidents.

Area 3
Digital Operational Resilience Testing

Proportionate risk-based testing, including vulnerability assessments and penetration testing, with advanced TLPT at least every three years for financial entities identified by the competent authority under DORA.

Area 4
ICT Third-Party Risk Management

Due diligence, contracts, monitoring, concentration risk, and exit planning.

Area 5
Information Sharing

Voluntary exchange of cyber-threat information and intelligence.

Area 6
Oversight of Critical ICT Third-Party Providers

EU oversight of designated CTPPs to address systemic and concentration risk.

ControlCase DORA Assessment Process

STEP 01
Applicability and Scoping
Confirm the in-scope legal entities, financial-entity categories, proportionality considerations, critical or important functions, ICT assets, and ICT third-party dependencies.
STEP 02
Readiness and Evidence Planning
Map applicable DORA and technical-standard requirements, issue the evidence request, and identify stakeholders and samples.
STEP 03
Assessment and Interviews
Review governance, policies, registers, contracts, incident processes, testing records, and supporting evidence, and interview responsible teams.
STEP 04
Control and Technical Validation
Test selected controls and samples across ICT risk management, incident reporting, resilience testing, and third-party risk.
STEP 05
Gap Report and Remediation Roadmap
Provide requirement-level conclusions, risk-ranked findings, recommendations, owners, and target dates.
STEP 06
Remediation Validation and Final Report
Retest corrected controls and issue the final DORA assessment report to support management and regulatory readiness.
STEP 01
Applicability and Scoping
Confirm the in-scope legal entities, financial-entity categories, proportionality considerations, critical or important functions, ICT assets, and ICT third-party dependencies.
STEP 02
Readiness and Evidence Planning
Map applicable DORA and technical-standard requirements, issue the evidence request, and identify stakeholders and samples.
STEP 03
Assessment and Interviews
Review governance, policies, registers, contracts, incident processes, testing records, and supporting evidence, and interview responsible teams.
STEP 04
Control and Technical Validation
Test selected controls and samples across ICT risk management, incident reporting, resilience testing, and third-party risk.
STEP 05
Gap Report and Remediation Roadmap
Provide requirement-level conclusions, risk-ranked findings, recommendations, owners, and target dates.
STEP 06
Remediation Validation and Final Report
Retest corrected controls and issue the final DORA assessment report to support management and regulatory readiness.

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