At ControlCase, we empower organizations worldwide to navigate the complexities of IT governance, risk, and compliance (IT-GRC) with confidence. Our innovative Compliance as a Service (CaaS), cybersecurity solutions, and certification expertise help enterprises in financial services, healthcare, telecom, retail, hospitality, government sectors, and any other vertical market achieve and maintain compliance across PCI DSS, ISO 27001, HITRUST, SOC 2, GDPR, HIPAA, FedRAMP, CMMC, and over 100 other frameworks. Join us to make a meaningful impact in a collaborative, high-growth environment where your work directly strengthens global cybersecurity and regulatory resilience.
Why ControlCase?
- Impactful Work: Help leading organizations protect data and meet regulations in a world of constant change.
- Growth Path: Clear career progression within a scaling global leader, with training in emerging compliance tech.
- Culture & Benefits: We are a collaborative remote-first team with competitive compensation (base + uncapped commission), comprehensive health coverage
- Innovation Focus: Work with AI-powered tools and industry-first solutions at the forefront of compliance evolution.
Ready to build lasting client partnerships and drive enterprise success? Apply now to join our mission-driven team.
Role Overview
As a Major Account Manager at ControlCase, you will own and grow relationships with large enterprise clients across industries, including financial services, healthcare, telecom, retail, hospitality, and government. Acting as a trusted advisor, you’ll help clients navigate complex compliance landscapes while driving adoption of ControlCase’s full suite of solutions.
Key Responsibilities
- Build and maintain strong, long-term relationships with enterprise accounts, deeply understanding their business goals and compliance needs.
- Serve as the primary point of contact, ensuring seamless delivery of services across PCI DSS, ISO 27001, HITRUST, SOC 2, GDPR, HIPAA, FedRAMP, and CMMC.
- Identify and execute upsell and cross-sell opportunities, including One Audit™, Continuous Compliance, and AI-powered evidence review solutions.
- Partner cross-functionally with sales, marketing, compliance, cybersecurity, product, and support teams to deliver tailored client outcomes.
- Guide clients through the full compliance lifecycle—from initial assessment through ongoing continuous compliance.
- Deliver impactful presentations, proposals, and executive-level reports.
- Track account performance, drive renewals, and consistently grow revenue within assigned accounts.
- Stay current on industry trends, regulatory updates, and ControlCase innovations
Qualifications
- Bachelor’s degree in Business, Information Technology, Cybersecurity, or related field.
- 8+ years of success in technology sales or account management, including at least 3 years managing large enterprise accounts.
- Experience in IT compliance, cybersecurity, or managed services environments.
- Strong understanding of regulatory frameworks such as PCI DSS, ISO 27001, SOC 2, HITRUST, HIPAA, GDPR, FedRAMP, or CMMC.
- Excellent communication, negotiation, and executive presentation skills.
- Proven ability to operate independently in a fast-paced, global environment.
- Proficiency with CRM platforms and Microsoft Office tools.
Key Skills:
- Relationship management with enterprise clients
- Knowledge of IT compliance and cybersecurity solutions
- Strategic thinking and consultative selling